Frequently Asked Questions
Honest and clear information about how our emergency service referral network functions.
What is CallEmergencyNow?
CallEmergencyNow is an independent marketing and referral service that connects homeowners experiencing property problems (water damage, mold, plumbing, HVAC) with third-party, independent service professionals who have coverage in that area.
Does CallEmergencyNow perform the repair work?
No. CallEmergencyNow does not directly perform restoration, plumbing, HVAC, or construction services, nor do we employ technicians or own service trucks. All services are performed by independent providers.
How much does it cost to use CallEmergencyNow?
Connecting through our platform or calling our phone number is free for homeowners. Any service fees, diagnostic costs, or repair charges are established directly between you and the independent service provider you hire.
Are service connections guaranteed?
No. Service connection depends on independent provider availability, emergency call volume, geographic location, and whether participating providers currently have active coverage in your area.
Does CallEmergencyNow guarantee contractor licensing and insurance?
While we seek to partner with reputable independent providers, licensing and insurance requirements vary significantly by state and trade. Consumers are strongly encouraged to verify license status and insurance coverage directly with the provider prior to contracting.
Can I use CallEmergencyNow for life-threatening emergencies?
No. If there is an immediate threat to life, a fire, active electrical hazard, suspected gas leak, or physical danger, please leave the area immediately and dial 911 or your local emergency services.